Thư viện tài liệu, ebook tham khảo dành cho học sinh, sinh viên

Nếu không tự động xử lý thẻ tín dụng, thì đầu tiên phải xử lý giao dịch tài chính. • Các quy tắc kinh doanh chuẩn điều khiển bước này như việc đặt hàng được thực hiện qua điện thoại hay qua thư. • Có thể cung cấp tùy chọn cho khách hàng biết về tình trạng đặt hàng. • Có thể cung cấp tình trạng hàng tồn kho, tình trạng cung cấp mặt hàng

35 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 3 | Lượt tải: 0

Technology Platform – Networks, computer systems, system software and integrated enterprise application software provide a computing and communications infrastructure, or platform, that supports the strategic use of information technology for e-business, e-commerce, and other business/IT applications Data Resources – operational and specialized da...

64 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 5 | Lượt tải: 0

Justice – the benefits and burdens of the technology should be distributed fairly Minimized Risk – even if judged acceptable by the other three guidelines, the technology must be implemented so as to avoid all unnecessary risk

74 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 2 | Lượt tải: 0

Seeing the forest and the trees in any situation by: Seeing interrelationships among systems rather than linear cause-and-effect chains whenever events occur Seeing processes of change among systems rather than discrete snapshots of change, whenever changes occur

74 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 2 | Lượt tải: 0

Structured – situations where the procedures to follow when a decision is needed can be specified in advance Unstructured – decision situations where it is not possible to specify in advance most of the decision procedures to follow Semi structured - decision procedures that can be prespecified, but not enough to lead to a definite recommended de...

76 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 3 | Lượt tải: 0

Reasons for Success: Voice of the Customer program Customer take initiative to expand eBay economy Industrial products marketplace e-Bay motors Wholesale business

58 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 3 | Lượt tải: 0

Definition: The use of information technology to create a cross-functional enterprise system that integrates and automates many of the customer-serving processes in sales, marketing, and customer services that interact with a company’s customers

66 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 5 | Lượt tải: 0

What are the benefits and drawbacks of the OnQ system at Hilton? What does Hilton have to do to create a competitive advantage through OnQ? Provide some specific examples. Is it possible to have too much information about a customer? Explain.

61 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 2 | Lượt tải: 0

What is the business value of wireless technologies in the chemicals and automotive manufacturing industries? What other manufacturing applications might benefit from wireless technologies? Why? What are some of the business benefits of wireless technologies in finance and investments? What other applications would you recommend? Why? Check the we...

74 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 4 | Lượt tải: 0

What are some of the major responsibilities that business professionals and managers have in data warehouse development? Use Argosy Gaming as an example. Why do analysts, users, and vendors say that the benefits of data warehouses depend on whether companies “know their data resources and what they want to achieve with them?” Use Argosy Gaming as ...

71 trang | Chia sẻ: huyhoang44 | Ngày: 21/03/2020 | Lượt xem: 4 | Lượt tải: 0