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Deeper of the two skin layers Contains all major tissue types, plus Sudoriferous (sweat) glands Sebaceous (oil) glands Hair follicles and arrector pili muscles Collagen, elastin, and nerve fibers Blood vessels Binds the epidermis to the subcutaneous tissue
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Word root – contains base meaning Suffix At end of term Alters the meaning of the word root Prefix At the beginning of the term Alters the meaning of the term
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Patient ledger card Patient name, address, insurance information Document financial transactions of patient account Information from daily log Ensure accuracy Total charges and receipts from ledger must equal total charges and receipts in daily log
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Debit card Immediate removal of funds from bank account Processed like credit card Patient enters PIN Credit card Prompt payment and reduces expense of mailing bills Costs practice a percentage of each charge Check expiration date before processing
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The surgical package All procedures normally a part of an operation Anesthesia Surgery Routine follow-up care Global period The time period covered for follow-up care If past global period, additional services are reported separately
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The largest federal program that provides health care to citizens aged 65 and older Managed by the Centers for Medicare and Medicaid Services (CMS) Part A Hospital insurance available to anyone receiving social security benefits No premium unless ineligible for social security benefits
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Patients must receive and read the information packet in order for the materials to be effective Hand the packet to new patients and review the contents with them Mail the packet to patients prior to the initial visit if time permits Keep additional copies available in the office where patients can access them easily For patients with special ...
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Maintain a high standard of cleanliness Housekeeping – use OSHA guidelines Professional service May need to leave detailed instructions Office staff Use appropriate antibacterial agents and vacuum Clean daily with emergency cleanups as needed
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Create a standard list of procedure times Indicate how much time to allow for the tests Use only as a guide Helps identify appointment openings appropriate for the patient visit
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Displaying openness and friendliness Refraining from passing judgment or stereotyping Being supportive Asking for clarification and feedback
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