Thư viện tài liệu, ebook tham khảo dành cho học sinh, sinh viên

Need for Achievement desire to accomplish something difficult, master complex tasks, and surpass others Need for Affiliation desire to form close personal relationships, avoid conflict, and establish warm friendships Need for Power desire to influence or control others

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Consideration: - people-oriented behavior Is mindful of subordinates Establishes mutual trust Provides open communication Develops teamwork Initiating Structure: task-oriented behavior Directs subordinate work activities toward goal attainment Typically gives instructions, spends time planning, and emphasizes deadlines Provides explicit sch...

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Work behavior that goes beyond job requirements and contributes as needed to the organization’s success Being helpful to coworkers and customers Doing extra work when necessary Looking for ways to improve products & procedures

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Ethnocentrism = belief that one’s own group or subculture is inherently superior to other groups or cultures Enthnorelativism = belief that groups and subcultures are inherently equal Pluralism = an organization accommodates several subcultures

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Human Capital = economic value of the knowledge, experience, skills, and capabilities of employees IHRM = addresses the complexity that results from recruiting, selecting, developing, and maintaining a diverse workforce on a global scale

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Performance gap = disparity between existing and desired performance levels. Current procedures are not up to standard New idea or technology could improve current performance

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Formal and legitimate right of a manager to make decisions and issue orders Allocate resources to achieve organizationally desired outcomes Authority is distinguished by three characteristics Authority is vested in organizational positions, not people Authority is accepted by subordinates Authority flows down the vertical hierarchy

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Assumptions Decision maker operates to accomplish goals that are known and agreed upon Decision maker strives for condition of certainty – gathers complete information Criteria for evaluating alternatives are known Decision maker is rational and uses logic Normative = describes how a manager should and provides guidelines for reaching an idea...

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Managers ask such questions as. What changes and trends are occurring? Who are our customers? What products or services should we offer? How can we offer these products or services most efficiently?

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Rationale for Decisions Learn what organization is trying to accomplish Make decisions to ensure that internal policies, roles, performance, structure, products, and expenditures will be made in accordance with desired outcomes Standard of Performance Serve as performance criteria Provide a standard of assessment

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