• Quản trị kinh doanh - Chapter 1: IntroductionQuản trị kinh doanh - Chapter 1: Introduction

    Importance of knowledge and intellectual capital Change requires managers to Manage within an organizational context Accomplish tasks with and through people Manage paradoxes Make a substantial commitment and manage in an entrepreneurial manner

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  • Quản trị kinh doanh - Chapter 18: Sourcing professional servicesQuản trị kinh doanh - Chapter 18: Sourcing professional services

    Symptoms Severely missed milestones Operational disruptions at multiple agencies Unsatisfactory network reliability Causes Inadequately understanding the complexity of the engagement Poor communication and coordination between internal and external stakeholders Inadequate contractual provisions An ill-defined and incomplete performance me...

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  • Quản trị kinh doanh - Chapter 17: Health care purchasing and supply managementQuản trị kinh doanh - Chapter 17: Health care purchasing and supply management

    Training and education have become a key priority Reduction in inventory levels is becoming less important More of the supply managers report to VP-level upper management Including physicians in the materials acquisition process has shown to reduce costs More hospitals are establishing a corporate supply chain management department Elimina...

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  • Quản trị kinh doanh - Chapter 16: Equipment acquisition and disposalQuản trị kinh doanh - Chapter 16: Equipment acquisition and disposal

    Cash-Flow Analysis Evaluate after-tax cash inflows and outflows of each capital project alternative Evaluation criteria: The net cash investment The net cash flow The economic life of the project Life cycle costing An evaluation method used to evaluate alternative capital acquisitions Based on the total cost of the equipment over the expect...

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  • Quản trị kinh doanh - Chapter 15: Purchasing transportation servicesQuản trị kinh doanh - Chapter 15: Purchasing transportation services

    Each of the modes has specific operating and cost characteristics e.g., cost, reliability, and speed The buying professional must evaluate the trade off between characteristics and select the most appropriate transportation mode Typical decisions: When speed is critical, high cost modes are selected Under normal operating conditions, on-time ...

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  • Quản trị kinh doanh - Chapter 14: Bargaining and negotiationsQuản trị kinh doanh - Chapter 14: Bargaining and negotiations

    Factors related to the payoff system: The amount that has to be exceeded if the bargainer is to realize a profit The cost of time spent in bargaining The cost of failure to reach agreement Added benefits achieved by obtaining a specific threshold value Qualitative or quantitative variations in the general level of payoff values Whether payoff...

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  • Quản trị kinh doanh - Chapter 13: Price determinationQuản trị kinh doanh - Chapter 13: Price determination

    Published price lists Quotations Other buyers in the market Trade journals Negotiations Competitive Bidding Distribution The specific suppliers themselves may be the best source Buyers should always ask to obtain a cost breakdown

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  • Quản trị kinh doanh - Chapter 12: Total quality management (tqm) and purchasingQuản trị kinh doanh - Chapter 12: Total quality management (tqm) and purchasing

    Factors associated to failures: Lack of a quality focus throughout the supply chain Lack of a sense of urgency for change throughout the buying organization Lack of a strategic plan for change Lack of a customer or supplier focus Lack of positive communications throughout the buying organization Lack of the buying organization’s employees’ in...

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  • Quản trị kinh doanh - Chapter 11: Supply partnerships and supply chain powerQuản trị kinh doanh - Chapter 11: Supply partnerships and supply chain power

    Benefits of a large competitive supplier base: Higher manufacturer bargaining power Lower costs, higher quality, reasonable delivery times, and special exigencies Shelters against supply interruptions Benefits of a smaller supplier base: Less adversarial attitudes Lower switching costs Decreased shipping errors Quantity and relationship-ba...

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  • Quản trị kinh doanh - Chapter 10: Global sourcingQuản trị kinh doanh - Chapter 10: Global sourcing

    Increased risk of outsourcing provider shirking Buyer relationship–specific investments Mediated power Decreased risk of outsourcing provider shirking Provider relationship–specific investments Not poaching Non-mediated power

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