Y khoa, dược - Medical codingThe surgical package All procedures normally a part of an operation Anesthesia Surgery Routine follow-up care Global period The time period covered for follow-up care If past global period, additional services are reported separately
37 trang | Chia sẻ: huyhoang44 | Ngày: 31/03/2020 | Lượt xem: 793 | Lượt tải: 0
Y khoa, dược - Health insurance billing proceduresThe largest federal program that provides health care to citizens aged 65 and older Managed by the Centers for Medicare and Medicaid Services (CMS) Part A Hospital insurance available to anyone receiving social security benefits No premium unless ineligible for social security benefits
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Y khoa, dược - Patient educationPatients must receive and read the information packet in order for the materials to be effective Hand the packet to new patients and review the contents with them Mail the packet to patients prior to the initial visit if time permits Keep additional copies available in the office where patients can access them easily For patients with special ...
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Y khoa, dược - Patient receptionMaintain a high standard of cleanliness Housekeeping – use OSHA guidelines Professional service May need to leave detailed instructions Office staff Use appropriate antibacterial agents and vacuum Clean daily with emergency cleanups as needed
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Y khoa, dược - Scheduling appointments and maintaining the physician’s scheduleCreate a standard list of procedure times Indicate how much time to allow for the tests Use only as a guide Helps identify appointment openings appropriate for the patient visit
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Y khoa, dược - Telephone techniquesDisplaying openness and friendliness Refraining from passing judgment or stereotyping Being supportive Asking for clarification and feedback
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Y khoa, dược - Managing the office medical recordsFiling cabinets Sturdy pieces of office furniture Both vertical and lateral (horizontal) file cabinets are available Compactable files Kept on rolling shelves that slide along permanent tracks on the floor Seen often in offices with limited space for files
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Y khoa, dược - Maintaining patient recordsComplete, accurate, and well-documented records are evidence of appropriate care Incomplete, inaccurate, altered, or illegible records may imply a poor standard of care Everyone who documents in the patient record has a responsibility to the patient and employing physician
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Y khoa, dược - Managing office suppliesPlace close to areas of use Storage cabinets Label storage cabinets and boxes to facilitate finding supplies Note the shelf life of items and place older items in the front to be used first Always check expiration dates
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Y khoa, dược - Managing correspondence and mailLabels Printed, computerized address labels can save a large amount of time Invoices and statements Preprinted invoices Preprinted statements Computer-generated invoices and statements Superbills Data mailers
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